Refund Policy

14-day full refund

If BatchClean isn't right for you, ask for a refund within 14 days of your purchase and you get the full amount back.

This applies to the Starter pack and to Pro and Business payments.

How to ask

Write to support@litau.app from the email you paid with, or include the order number from your Paddle receipt.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders, so the refund is issued by Paddle to your original payment method. How soon it shows up depends on your bank.

What happens after a refund

The photos that came with the refunded payment are removed from your balance. If it was a subscription, it is cancelled. Photos you already downloaded stay with you.

Cancelling without a refund

You can cancel a subscription at any time. No new photos are added after that, and you keep what's left until the end of the period you paid for.